ex Rees, the Fair Gaming Advocate at the London-based player protection and standards body eCOGRA, will be one of a panel of experts discussing Responsible Gambling at the Asian Gambling Briefing starting in Singapore on the 21st October.
Organiser Beacon Events has invited Ms. Rees, who routinely mediates hundreds of player disputes every year, to join the high-powered panel, which will be moderated by Panos Makridis, Responsible Gaming & Compliance Manager for Galaxy Entertainment Group.
Other members of the panel will be Macau-based Francisco Gaivao, Senior Legal Counsel, Melco Crown Gaming and Prof Hao Zhidong, Associate Professor & Head of Department of Sociology, University of Macau.
The discussion will embrace the importance of CSR and Responsible Gambling programs and their relevance to social responsibility; how Asia compares with other regions in the implementation of responsible gambling policies; the relationship between CSR and public policy and the appropriate level of government involvement; best practice for exclusion problems and how to increase operator accountability.
Rees established eCOGRA’s Responsible Gambling Requirements, and continues to ensure they are correctly implemented across well over 100 leading online gambling websites and mobile operations. She has organised and hosted various underage and responsible gambling training programs for eCOGRA certified operators, and has also been responsible for coordinating and motivating industry efforts which ultimately resulted in the International Responsible Gambling Code, adopted by industry trade organisations RGA, EGBA, IGC and leading online gambling jurisdictions.
She joined eCOGRA in 2003 with over 15 years of management and customer relations experience in both land-based and online gaming businesses.
Her experience includes managing customer relations for software developer LiveBet Online, where she was the primary point of contact for clients regarding development and operational issues. Responsibilities included interpreting client needs to develop a software solution and overseeing the installation, testing and training of the platform.
Prior to that, Rees managed a staff of 40 administrative and call centre employees for SuperBet, which ultimately became South Africa’s first online gambling operation. While there, she managed customer dispute resolution, established a customer care protocol and oversaw its implementation. Rees also assisted in wagering software development and testing for SuperBet and served as a liaison to the S.A. Gambling Board regarding compliance issues.
Posts Tagged ‘Cheating’
eCOGRA Advocate A Panellist At Conference
October 14, 200821Ventures seeds Israeli anti-cheating software for online games maker Cognisafe
October 13, 200821Ventures, a U.S. based venture capital firm, announced today an undisclosed seed investment in CogniSafe, an Israeli company providing real-time anti-cheat software solution for online games.
Cheating in online games is effectively a problem which causes significant losses to gaming companies and harms the players ability to enjoy the challenge and adventure of a cheat-free game environment.
The cheating problem in online games causes game providers to remove tens of thousands of paying players every month, due to suspected cheating. The removal is usually done following a complaint from other players, or after a post mortem analysis of player’s actions. In addition a significant number of legitimate players abandon some game titles, and cease paying, when they feel they have been cheated.
CogniSafe’s solution enables online game providers to detect, in real time, any deviation from proper gaming procedures by the online players, and remove cheaters from participation in the game, thus makes cheating attempts futile and enables other players to continue and enjoy a cheat-free gaming experience.
US venture capital 21Ventures announces seed investment in in Israeli anti-cheat software company CogniSafe Ltd. – Anti-cheat software provider for online-games
October 5, 200821Ventures, a U.S. based venture capital firm, announced today a seed investment in CogniSafe Ltd. – an Israeli company providing real-time anti-cheat software solution for online games .
The funding is earmarked for sales and marketing and ongoing product development.
“CogniSafe brings an exciting new approach to solve the cheating problem in online games, a problem which causes significant losses to gaming companies and harms the players ability to enjoy the challenge and adventure of a cheat-free game environment. Just like online banking and commerce services, the online gaming industry is vulnerable to fraud and cheating, but no real time solution has been presented so far to solve the cheating problem. We believe that CogniSafe solution will become the standard in detection and prevention of cheating in online games and we are happy to be among the first to identify CogniSafe potential” said David Anthony, Managing Partner of 21Ventures.
The cheating problem in online games causes game providers to remove tens of thousands of paying players every month, due to suspected cheating. The removal is usually done following a complaint from other players, or after a post mortem analysis of player’s actions. In addition a significant number of legitimate players abandon some game titles, and cease paying, when they feel they have been cheated.
CogniSafe’s solution enables online game providers to detect, in real time, any deviation from proper gaming procedures by the online players, and remove cheaters from participation in the game, thus makes cheating attempts futile and enables other players to continue and enjoy a cheat-free gaming experience.
“There is a clear need in the market for a real-time solution that will enable the gaming companies to really understand the magnitude of the cheating phenomena, gather evidence against cheaters, and remove them from the game before they affect the gaming experience for other players ”, said Izik Shimon, CEO of CogniSafe. Izik continues “We are already engaged with several leaders in the online gaming industry, which understand the potential of increasing the integrity of their games and avoiding significant losses, by working with CogniSafe”.
About 21Ventures
Founded in 2004 and headquartered in New York, 21Ventures is a venture capital fund which invests in seed, early stage and PIPE (Private Investments in Public Equities) technology companies in the security, clean energy and mobile software markets. 21Ventures has over $250 million in committed capital, in 24 companies in Israel and the United States. Approximately half of 21Ventures investments are in clean energy companies.
